Product help
Anything about using Reattend — the web app, the Chrome extension, the sandbox, or the public landing pages.
Reply: ~1 business day
Reattend is built and operated by Reattend Technologies Private Limited. We respond to every email — there is no support queue or chatbot wall. Pick the route below that matches your question.
Anything about using Reattend — the web app, the Chrome extension, the sandbox, or the public landing pages.
Vulnerability reports, suspected incidents, or coordinated-disclosure requests. PGP key on request.
GDPR / CCPA / DPDP requests, DPAs, sub-processor lists, and any data-controller-to-processor escalation.
Enterprise plan quote, Government on-prem deployment, pilot programs, security review participation.
SOC 2 / StateRAMP / CJIS questions, audit-log verification, customer-specific control matrices.
For everything else. Read by a human, every time.
The four issues we see most often. If none of these match, email us a screenshot — we usually reply within a business day.
= instead of ✓?+/app/settings → API keys, generate a new token, paste it into the extension Options page. If you're on SSO, the token may have expired with the parent session — sign in again to mint a fresh one.chrome://extensions and try Alt+Shift+A. If that doesn't work, fully sign out of Chrome and back in (this resets the extension's privileged page handle). Last resort: uninstall + reinstall — your settings sync from the cloud.chrome://version) and the extension version (toolbar icon → About). We usually reply within a business day.