What is organizational amnesia and how does Reattend solve it?

Organizational amnesia is the loss of institutional knowledge when team members leave, decisions are forgotten, or context is lost over time. Reattend solves this by capturing every memory, decision, and insight into an AI-powered knowledge graph that automatically enriches, links, and surfaces relevant context — ensuring your team never loses critical knowledge.

How does Reattend help with decision intelligence?

Reattend captures decisions alongside their context, rationale, and outcomes. The AI automatically extracts entities (people, topics, projects), builds connections between related decisions, and enables semantic search so you can find past decisions by meaning. This creates a decision log that helps teams learn from history and make better-informed choices.

Yes. Every Reattend account gets full AI-powered memory for free — auto-enrichment, entity extraction, semantic search, smart linking, knowledge graph, and AI Q&A. No limits, no trial, no credit card required.

Can teams use Reattend for shared memory and collaboration?

Yes. Reattend supports shared workspaces where teams can capture and organize knowledge together. The Teams plan adds role-based access, shared knowledge graphs, team inbox, and admin controls. Your first 3 teams are free, then $9 per user per month for unlimited teams.

How AI triage works

How the AI agent classifies, enriches, and stores your raw items.

When you capture a raw item, Reattend's AI triage agent processes it automatically. Here's what happens behind the scenes:

The triage pipeline

Classification - The AI reads your raw text and determines the memory type: Decision, Meeting, Idea, Insight, Context, Task, or Note.
Enrichment - A structured title and summary are generated. The AI also assigns a confidence score (how certain it is about the classification).
Entity extraction - People, organizations, and topics mentioned in the text are identified and linked.
Tagging - Relevant tags are auto-generated based on the content.
Embedding - A semantic embedding is generated so the memory can be found via semantic search.
Linking - The AI finds related memories in your workspace and creates connections.

Tip

If the AI classifies something incorrectly, you can always edit the memory type, tags, and other fields manually.

Viewing triage logs

Go to Settings → Agent Logs to see the status of each triage job - pending, running, completed, or failed. You can also manually re-trigger triage from the Advanced tab.

Capturing raw items Manual capture with metadata Filtering by source

Still need help?

How AI triage works

The triage pipeline

Viewing triage logs

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