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organizational amnesia
How organizations forget
§ About

Why a memory company writes about forgetting.

These essays are published by Reattend, which makes organizational memory software. We write them because the problem is older and larger than any product, and most of what gets said about it online is either vendor copy or one recycled statistic.

§ Charter

What this is, and what it is not.

What this is

  • A plain-language guide to the published research on organizational forgetting, knowledge loss and corporate amnesia.
  • Figures with their sources attached. Every number names the paper, book or report it comes from.
  • Two free tools, a self-assessment and a cost estimator. Both run in your browser and store nothing.
  • A reading list of the books and papers worth your time.

What this is not

  • Original field research. We have not run our own studies. Where an essay makes an argument rather than reports a finding, it says so.
  • A validated test. The diagnostic is a structured way to think about exposure, not a psychometric instrument.
  • Neutral about software. We build a product in this space, and the essays say so where it is relevant.
  • Gated. Nothing here asks for your email address.
§ Details

Who is behind it, and how to reach us.

Publisher

Reattend

Reattend Technologies Private Limited builds organizational memory software. The essays live on reattend.com so you can see who wrote them.

Sources

Published research

The essays draw on the organizational-behavior and knowledge-management literature. The bibliography lists the core texts.

Corrections

Tell us what is wrong

Found an error, a stronger source, or a claim that does not hold up? Email pb@reattend.ai and we will correct it.

The product

If you want the tool

Reattend captures decisions, context and the reasons behind them as work happens, so the answer is still there after the person who knew it has moved on. See how it works.

Most organizations do not know what they have already forgotten.

Four minutes with the diagnostic is a reasonable place to start.