How Reattend works

Overview

Reattend is an organisation's memory. The desktop app captures work on each computer and keeps the raw activity there, in an encrypted store. Only derived knowledge is shared with the organisation. The dashboard is where admins and leaders see what the organisation knows, who holds it, and what happens when people join, move or leave.

Getting started

An admin creates the organisation on reattend.com, sets up the structure and adds people. Each person gets an email with their licence and download links, installs the desktop app and joins. From then on the app captures work in the background, and the dashboard fills as shared knowledge arrives.

Free for organisations up to 20 employees. See pricing for Business and Government. For yourself only, get the desktop app for individuals.

Join your organisation

An admin adds you on the dashboard and you get an email with your licence and the download links. Install the desktop app, then join with one button from that email, or type your work email in the app and enter the 6-digit code it sends you.

In detail

How capture works

The desktop app captures work as it happens, on the computer. An AI model that runs on your computer turns the day into memories: a title and summary, facts, tasks, decisions, and the people and organisations involved. There is nothing to connect.

In detail

Work and personal

Only apps and sites marked as work count as work, either because you marked them or because your organisation's policy requires them. Personal time never leaves the computer. Only derived knowledge is ever shared: a memory's title and summary, facts, tasks, names and meeting notes.

In detail

Ask, recall, the notch and briefs

Ask answers questions from your own memory and from the organisation's shared memory you are allowed to see, and names who each part came from. Recall opens from anywhere with a keyboard shortcut. A small strip at the top of the screen, the notch, shows what matters.

In detail

What left this Mac

Every item that went to your organisation, why it qualified, exactly what was sent and who can see it. Any item can be taken back. Switches choose which kinds of item may leave, and a complete list shows everything else the app sends. No analytics, no tracking.

In detail

The control room

The dashboard is the organisation's side, used by admins, leadership, HR and the heads and leads of departments. Employees never need it. The control room is scoped by role: the whole organisation for leadership, their vertical for a head, their team for a lead.

In detail

People

Add people one at a time or import a CSV. Each person gets their licence and download links by email. Give Leadership or HR access, and open "If they left tomorrow" for anyone: the topics only they hold, their open commitments, the decisions they own and who is best placed to take over.

CSV columns

Example CSV (the header row is optional)

email,name,title,department,department_role,role
amara@valdora.example,Amara Osei,Head of Finance,Finance,head,member
lucas@valdora.example,Lucas Berg,Analyst,Finance,member,member

Structure

Set up departments and teams, what each level is called in your organisation, and roles. Structure decides who sees what in the control room and in shared memory.

In detail

Transitions

One timeline per person who is joining, moving role or leaving, with the next step. Exit interviews are answered in the desktop app and turned into a handoff document.

In detail

Decisions and policies

The decisions log keeps what was decided, by whom and why. Policies are published on the dashboard and read and accepted by people in the desktop app, so you can see who has acknowledged each one.

In detail

Announcements

Send announcements at three levels to the whole organisation or part of it, and see their reach: who saw it, who acknowledged it, and which team trails.

In detail

Governance and single sign-on

Manage desktop licences, read a tamper-evident audit log, run compliance exports and erasure, and set up single sign-on. Every person can see who opened their memories.

In detail

What the SSO page asks for

Provider       Microsoft Entra ID, Okta, Google Workspace, or other OpenID Connect
Email domain   the domain that should sign in with SSO, e.g. valdora.example
Client ID      from the application you register with your provider
Client secret  from the same application
Redirect URI   shown on the SSO page, to paste into your provider

Access rules

Access is checked on every record, with eight rules. The AI only ever sees what the person asking is allowed to see.

In detail

Your own server

Government and regulated organisations can run their own server. Laptops talk only to it, it mirrors the AI models and installers, and Reattend holds nothing. Air-gapped installs are possible, and a trainer can be sent to scan existing paper records, read by an OCR pipeline.

In detail

Troubleshooting

Announcement levels

Every announcement has one of three levels, set when you send it:

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